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AI in Healthcare template

AI Triage Chatbot

Patient-facing AI triage with safety guardrails — rule-based ESI decision, red-flag escalation, clinician handoff.

HIPAA
BAA
SOC2
WCAG-AA

verticomply.com/templates/ai-triage-chatbot

Open preview

Overview

AI Triage Chatbot is a free, HIPAA-compliant healthcare AI template that runs a patient-facing symptom triage conversation, lands on a deterministic ESI severity disposition, and hands off to a clinician when red flags appear. The chief complaint and red-flag intake are conversational, but the ESI-style severity decision is rule-based — never produced by a model — and every disposition is written to an immutable audit log. A plain-language explanation is rendered by AWS Bedrock or Anthropic Claude under a signed BAA when configured, with an honest rule-based fallback otherwise. The template ships a patient portal plus a three-role RBAC console (triage nurse, clinician, admin) with a handoff queue, analytics, HIPAA e-sign consents, and secure messaging. Decision support, not a diagnosis. Customize inside VertiComply, generate the React + Vite + FastAPI + Postgres stack with HIPAA scaffolding, then export to GitHub. No platform lock-in.

16 pages
~40 min
standard
web

5

Features

16

Pages

~40m

Build time

4

Compliance

Features · 5

Conversational intake

ESI severity

Red-flag escalation

Clinician handoff

Decision audit

Admin / staff portal

Ships with a built-in staff console alongside the patient-facing app. Your team gets a real-time operations view, verification controls, reminders, one-click actions, and a full audit trail — accessible at the standard /admin route, gated behind admin role-based access.

RBAC-gated

Audit trail

Multi-user

HIPAA-aware

Compliance · 4

HIPAA

BAA

SOC 2

WCAG 2.2 AA

Always included

Secure authentication & sessions

Role-based access control

Immutable audit trail

Seeded, realistic demo data

Responsive, WCAG 2.2 AA-minded UI

Editable branding, colours & copy

AI in Healthcare

Patient-facing AI triage with safety guardrails — rule-based ESI decision, red-flag escalation, clinician handoff.

AI-powered
Free
New

16

Pages

40m

Build time

Full preview

Compliance

HIPAA
BAA
SOC 2
WCAG 2.2 AA

Integrations

AWS Bedrock
Anthropic Claude